FLC Hotels & Resorts cooperates with JHL group in hospitality & tourism human resources

At the Bamboo Airways Tower (Hanoi), FLC Hotels & Resorts and JHL Vietnam Group signed a cooperation agreement on the supply of high-quality human resources in the tourism and hospitality industry.

The cooperation mainly focuses on recruiting high-quality human resources in the hospitality industry, and the parties had discussions, agreements and commitments to improve human resources in accordance with 5-star standards.
Thereby, FLC Hotels & Resorts and JHL will become strategic partners in the supply of aboard trained human resources in the hospitality - tourism industry such as: Hotels (room attendants, bar staff), House keepers, food & beverage (chefs). 
With more than 20 years of experience in training and dispatching high-quality employees to work in the country and abroad, JHL is committed to providing FLC Hotels & Resorts with experienced human resources who have worked abroad or at luxury hotel brands in the country and around the world. The partnership plan will focus on both engineering and technology, application of technology in human resource training, development and management.
In addition, JHL will support FLC Hotels & Resorts in career guidance and consulting activities for students of tourism/hospitality training schools that are partners of FLC Hotels & Resorts.

JHL Vietnam Group had more than 20 years of experience in training and dispatching high-quality employees to work in the country and abroad.

FLC Hotels & Resorts, as well as FLC Group, attaches great importance to talent retention, seeking and training high-quality human resources. "Within FLC's service areas, 5-star personnel training is identified as a fundamental task, even a vital factor. In particular, the quality of our human resources is built from customer understanding and empathy to bring amazing experiences to every guest when visiting and staying at the luxury properties of FLC Hotels & Resorts", said Ms. Nguyen Phuc Ngan (Permanent Deputy General Director of FLC Hotels & Resorts).
In the field of tourism, FLC Hotels & Resorts prioritizes recruiting qualified and well-trained personnel from universities, colleges, and vocational training schools of tourism.
Also, FLC Hotels & Resorts applies a flexible recruitment policy by accepting students of tourism and hospitality working as interns in FLC’s system to study and practice. Thus, it is possible to make use of qualified human resources to meet increased demand during peak seasons, and to further develop potential employees in the future.
This cooperation agreement opens up opportunities for FLC Hotels & Resorts in increasing labor efficiency, fostering recruitment culture, contributing to the group's value chain and synchronous high-end ecosystem, and at the same time making efforts to solve the problem of 5-star human resources.

Ms. Vo Thi Thuy Duong (Deputy General Director of FLC Group) talking about cooperation opportunities and the demand for high-quality human resources.

FLC's human resources are going strongly with the goal of recruiting about 2-4 thousand more employees per year. Accordingly, talent retention is also valued by the Group. “In addition to specific policies, we are striving to build a corporate culture like a family. In other words, it requires not only customers/partners empathy and understanding, but also better interaction between employees in the same team. This helps connect FLC’s employees with the same vision, giving them equal opportunities to learn, promote and develop themselves in the most effective way”, said Ms. Vo Thi Thuy Duong (Deputy General Director of FLC Group)
In addition to cooperating with foreign corporations in applying advanced technology to improve service quality and customer experience, the recruitment of high-quality human resources in large numbers also shows that FLC Hotels & Resorts and FLC Group have been making great efforts to prepare for the upcoming peak tourist season, while developing tourism in a sustainable way.